Login and Password Reset Issues

Incident Report for Lattice

Resolved

This incident has been resolved. We do not anticipate further disruptions to login.

Posted Feb 19, 2024 - 10:48 PST

Monitoring

A fix has been deployed and we will continue monitoring for the time being. Please reach out to customercare@lattice.com if you are still experiencing an error upon logging in or trying to send a password reset.

Posted Feb 19, 2024 - 09:54 PST

Identified

The issue has been identified and a fix is being implemented and deployed shortly.

Posted Feb 19, 2024 - 08:31 PST

Investigating

Some users are experiencing issues logging into Lattice and receiving password reset emails. Our team is investigating.

Posted Feb 19, 2024 - 07:17 PST

This incident affected: Lattice Application.