All Systems Operational
Lattice Application ? Operational
90 days ago
99.92 % uptime
Today
Lattice Homepage ? Operational
90 days ago
100.0 % uptime
Today
AWS Operational
AWS EC2 ? Operational
AWS ELB ? Operational
AWS RDS ? Operational
PagerDuty Events API Operational
PagerDuty Mobile Application Operational
PagerDuty Notification Delivery Operational
PagerDuty REST API Operational
PagerDuty Web Application Operational
PagerDuty Webhooks Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 28, 2024

No incidents reported today.

Feb 27, 2024
Resolved - This incident has been resolved.
Feb 27, 07:55 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 27, 07:52 PST
Investigating - We are investigating an issue preventing the Reviews context panel from loading.
Feb 27, 07:33 PST
Feb 26, 2024
Resolved - This incident has been resolved. Site functionality remains stable and we do not anticipate further disruptions.
Feb 26, 13:32 PST
Investigating - We are currently experiencing a partial service disruption with reviews impacting switching review directions and rating questions

Our team is actively working to identify the underlying root cause and implement a solution.

Feb 26, 13:20 PST
Resolved - The Reviews page routed users to a blank page from 9:48 AM (EST) to 10:25 AM (EST).

We are sorry for the confusion this may have caused. We are dedicated to providing the best possible user experience here at Lattice and appreciate your patience throughout the process.

Feb 26, 07:00 PST
Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024
Resolved - This incident has been resolved.
Feb 23, 14:49 PST
Update - Our team is continuing to work on the issue with creating new users or deactivating existing users via CSV upload. If you experience this issue, it is still possible to add new users by "Invite via email" or deactivate users manually in the Directory page.
Feb 23, 12:27 PST
Identified - Our team has identified the underlying root cause of CSV upload issues and we are working implementing a resolution.
Feb 23, 10:42 PST
Update - Some admin users are experiencing issues creating new users or deactivating existing users via CSV upload. If you experience this issue, it is still possible to add new users by "Invite via email" or deactivate users manually in the Directory page.
Feb 23, 10:01 PST
Investigating - Admin users may encounter issues with re-uploading CSV files that have been exported from the employee Directory.
Feb 23, 09:37 PST
Feb 22, 2024

No incidents reported.

Feb 21, 2024
Resolved - This incident has been resolved.
Feb 21, 13:23 PST
Monitoring - Our team has resolved the issue that was causing an error on some calibration pages. We will continue monitoring to ensure sustained resolution.
Feb 21, 12:39 PST
Investigating - Customers are experiencing a "Something Went Wrong" error on calibration page filters in review cycles.

Our team is actively working to identify the underlying root cause and implement a solution.

Feb 21, 12:28 PST
Feb 20, 2024

No incidents reported.

Feb 19, 2024
Resolved - This incident is resolved. We anticipate continued prompt delivery of all email notifications.
Feb 19, 11:13 PST
Monitoring - All delayed email notifications are being sent out to users. Our team is continuing to monitor to make sure email notifications continue to send as expected.
Feb 19, 11:02 PST
Investigating - Some customers are experiencing delays in notifications to their email inbox. Our team is investigating the cause of this delay and working to restore prompt email delivery.
Feb 19, 10:50 PST
Resolved - This incident has been resolved. We do not anticipate further disruptions to login.
Feb 19, 10:48 PST
Monitoring - A fix has been deployed and we will continue monitoring for the time being. Please reach out to customercare@lattice.com if you are still experiencing an error upon logging in or trying to send a password reset.
Feb 19, 09:54 PST
Identified - The issue has been identified and a fix is being implemented and deployed shortly.
Feb 19, 08:31 PST
Investigating - Some users are experiencing issues logging into Lattice and receiving password reset emails. Our team is investigating.
Feb 19, 07:17 PST
Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.

Feb 15, 2024

No incidents reported.

Feb 14, 2024

No incidents reported.