Lattice Service Disruption: Admins are seeing an error when navigating to Engagement Survey Question Bank

Incident Report for Lattice

Resolved

This incident has been resolved. The question bank for engagement surveys is now accessible.

Posted Dec 13, 2023 - 07:23 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 13, 2023 - 06:39 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 13, 2023 - 05:16 PST

Investigating

We are currently experiencing a service disruption. The question bank for engagement surveys is currently returning an error.

Our team is actively working to identify the underlying root cause and implement a solution.

Posted Dec 13, 2023 - 04:44 PST

This incident affected: Lattice Application.