Some users who use ADP to log in via Single Sign On (SSO) are encountering an error.

Incident Report for Lattice

Resolved

This incident has been resolved. Sites using ADP for SSO can successfully use it to log in to Lattice.
Posted Jul 19, 2023 - 06:39 PDT

Monitoring

A fix has been implemented by our engineering team, and we're monitoring the results.
Posted Jul 18, 2023 - 15:46 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 18, 2023 - 12:48 PDT

Investigating

We are still seeing issues with users being unable to use ADP SSO to log in to Lattice following a fix from ADP's end. Our engineering team is currently looking into this issue.
Posted Jul 18, 2023 - 12:43 PDT

Identified

We are still seeing issues with our upstream provider, ADP, after a fix was implemented. We have reached out to their team, and we will update again as soon as the issue has been resolved on their end.
Posted Jul 18, 2023 - 08:22 PDT

Monitoring

A fix has been implemented by ADP, and we're monitoring the results.
Posted Jul 18, 2023 - 06:05 PDT

Identified

We are seeing issues with our upstream provider, ADP. We have started communications with them and will update again as soon as the issue has been resolved on their end.
Posted Jul 17, 2023 - 14:23 PDT

Investigating

We are currently experiencing an incident where some users who are using ADP may encounter an error while logging into Lattice using Single Sign on (SSO). Our engineering team is currently looking into this issue.
Posted Jul 17, 2023 - 13:46 PDT
This incident affected: Lattice Application.