Issue updating relationship field values for all import types

Incident Report for Lattice

Resolved

We were able to assess that the impact of the case sensitivity for relationship fields is low impact and are marking this as resolved as our team has located and implementing a solution for all future imports

Posted May 08, 2024 - 17:38 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted May 08, 2024 - 16:57 PDT

Investigating

Updating relationship fields via all import types currently does not accept matching values that have different case sensitivity. Our team is in the process of investigating further to prepare a fix.

Posted May 08, 2024 - 14:32 PDT

This incident affected: Lattice Application.