This incident has been resolved. Site functionality remains stable and we do not anticipate further disruptions.
Posted Sep 07, 2023 - 12:47 PDT
Monitoring
A fix has been deployed and admins should no longer see "Something Went Wrong" errors when accessing the Employee Pay page in Compensation. We will continue monitoring for the time being.
Posted Sep 07, 2023 - 12:11 PDT
Update
Our team has deployed an initial step towards a resolution of this error, and is continuing to work diligently on a permanent fix for the "Something Went Wrong" error on the Employee Pay page.
Posted Sep 07, 2023 - 11:17 PDT
Update
Our team is continuing to work diligently on a fix for the "Something Went Wrong" error on the Employee Pay page.
Posted Sep 07, 2023 - 09:45 PDT
Identified
Our team has identified the underlying root cause of this error in the Employee Pay page and is working to implement a fix.
Posted Sep 07, 2023 - 09:13 PDT
Investigating
Users are experiencing a "Something Went Wrong" error on the Employee Pay page within Lattice's Compensation product. Other areas of Lattice are not impacted.
Our team is actively working to identify the underlying root cause and implement a solution.