This incident has been resolved. All Pulse analytics pages are now accessible to administrators.
Posted Mar 07, 2023 - 11:36 PST
Identified
Our team is seeing slowness and errors spike again in Pulse Analytics. Pulse Analytics pages and Pulse CSV exports may be inaccessible to admins temporarily while we continue to investigate a solution.
Posted Mar 07, 2023 - 11:06 PST
Monitoring
A fix has been deployed and admins are able to navigate Pulse pages successfully. We will continue monitoring for the time being for any remaining slowness.
Posted Mar 07, 2023 - 10:51 PST
Identified
Our team has identified the underlying root cause and will be implementing a fix shortly.
Posted Mar 07, 2023 - 10:42 PST
Investigating
We are currently experiencing an incident impacting Pulse. Administrators may see slowness or time-outs on Pulse analytics pages.
Our team is actively working to identify the underlying root cause and implement a solution.