Lattice Service Disruption

Incident Report for Lattice

Resolved

This incident has been resolved. Engineers have confirmed that Lattice site functionality remains stable.

Posted Feb 02, 2023 - 12:16 PST

Monitoring

A fix has been deployed and access to Lattice has returned to normal. We will continue monitoring for the time being.

Posted Feb 02, 2023 - 11:59 PST

Identified

Our team is continuing to work on implementing a solution. The Lattice application has been placed in Maintenance Mode for some users while we work on a permanent fix.

Posted Feb 02, 2023 - 11:45 PST

Investigating

We are currently experiencing a service disruption in the Lattice application.

Our team is actively working to identify the underlying root cause and implement a solution.

Due to this ongoing site incident, users may be unable to chat into our Customer Care team. Please reach out to customercare@lattice.com for assistance.

Posted Feb 02, 2023 - 11:07 PST

This incident affected: Lattice Application.