Lattice Incident - Intermittent errors in Compensation pages

Incident Report for Lattice

Resolved

This incident has been resolved.

Posted Dec 15, 2023 - 11:56 PST

Monitoring

A fix has been deployed and service has returned to normal. Users are no longer seeing intermittent errors in Compensation product pages including Employee Pay and Compensation Bands. We will continue monitoring for the time being.

Posted Dec 15, 2023 - 11:30 PST

Identified

Our team has identified the underlying root cause and a fix is being implemented for the intermittent errors in Compensation pages.

Posted Dec 15, 2023 - 11:19 PST

Investigating

We are currently experiencing a service disruption. Users are experiencing intermittent errors in Compensation product pages including Employee Pay and Compensation Bands.

Our team is actively working to identify the underlying root cause and implement a solution.

Posted Dec 15, 2023 - 11:14 PST

This incident affected: Lattice Application.