Lattice Service Disruption

Incident Report for Lattice

Resolved

This incident has been resolved. Engineers have confirmed that Lattice site functionality remains stable and we do not anticipate further disruptions.

Posted Feb 02, 2023 - 10:22 PST

Monitoring

A fix has been deployed and service has returned to normal. We will continue monitoring for the time being.

Posted Feb 02, 2023 - 10:10 PST

Update

Due to this ongoing site incident, users may be unable to chat into our Customer Care team. Please reach out to customercare@lattice.com for assistance.

Posted Feb 02, 2023 - 09:55 PST

Investigating

We are currently experiencing a service disruption in the Lattice application.

Our team is actively working to identify the underlying root cause and implement a solution.

Posted Feb 02, 2023 - 09:48 PST

This incident affected: Lattice Application.