Resolved -
This incident has been resolved.
Mar 26, 15:18 PDT
Identified -
A solution has been identified and a fix is being implemented.
Mar 26, 13:48 PDT
Investigating -
We are experiencing an intermittent issue where the OpenAI model is not responding to requests, which is impacting the Lattice Agent. As a result, users may notice that the Agent occasionally does not respond to requests. We are currently investigating this issue.
Mar 26, 13:35 PDT