All Systems Operational

Lattice Application Operational
90 days ago
99.98 % uptime
Today
Lattice Homepage Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 6, 2026

No incidents reported today.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.

Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026
Resolved - This incident has been resolved.
Mar 26, 18:08 PDT
Identified - When viewing shared review packets, if a score has been calibrated, the manager rating reflects the calibrated rating. The issue has been identified and a fix is being implemented.
Mar 26, 15:49 PDT
Resolved - This incident has been resolved.
Mar 26, 15:18 PDT
Identified - A solution has been identified and a fix is being implemented.
Mar 26, 13:48 PDT
Investigating - We are experiencing an intermittent issue where the OpenAI model is not responding to requests, which is impacting the Lattice Agent. As a result, users may notice that the Agent occasionally does not respond to requests. We are currently investigating this issue.
Mar 26, 13:35 PDT
Mar 25, 2026
Resolved - This incident has been resolved.
Mar 25, 19:26 PDT
Identified - Review packets are showing pre-calibrated scores, even when calibrated ratings are present. The issue has been identified and a fix is being implemented.
Mar 25, 16:17 PDT
Mar 24, 2026
Resolved - Users may have seen slowness or pages failing to load across the Lattice application between 8:00am and 8:05am ET.

This incident has been mitigated and Lattice performance is back to normal. Our Engineering Team is investigating the root cause behind the slowdown.

Mar 24, 05:00 PDT
Mar 23, 2026

No incidents reported.